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Hardware or software problem?

Start your troubleshooting with TDT Tech Notes. This is often the quickest way to a solution.

Need help implementing an experiment?

Check out the Lightning Videos and Application Guides.

Looking for general help?

Check out the Knowledge Hub.

Tech Support Session

If you can’t find what you need, please call or email TDT to request a support session.

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World-Class Support

TDT constructs everything in-house, so we know our products from the bottom up. Our Tech Support team has advanced degrees and research experience in neuroscience and physiology, and over 25 years of combined experience helping TDT customers.

We strive to provide the best practical solutions for your research.

Our Five-Year Warranty

 

TDT products are backed by our unique five-year warranty that includes parts and labor. Contact TDT to obtain an RMA number before returning any hardware.

*Please note that all headstage, headstage adapter, and EC1/ES1 speaker warranty coverage is limited to two years. Custom manufactured hardware carries a one-year warranty on parts and labor. All other TDT System 3 products are covered for five years. Resell items carry manufacturer’s warranty only.