Support
Free lifetime technical support from the engineers and PhD scientists who design and build TDT systems.
Find an answer
Most questions are answered in our documentation, often faster than by email.
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Tech Notes
Hardware or software problem? Start your troubleshooting here.
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Knowledge Hub
Application guides, Lightning Videos and all other TDT documentation.
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Synapse training videos
Video lessons on setting up and running experiments in Synapse.
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Downloads
Synapse and other TDT software, drivers and manuals.
Talk to a support engineer
If you can't find what you need, call or email us. We can also look at your system with you in a remote session.
- Phone
- +1 386-462-9622
- support@tdt.com
- Hours
- 8:00 am - 5:00 pm Eastern, Monday - Friday
- Lifetimefree technical support for TDT systems
- In-housewe design and build everything, so we know it from the bottom up
- 25+ yearsof combined experience on our support team
- 5-yearwarranty on TDT hardware, parts and labor
Our five-year warranty
TDT products are backed by our five-year warranty, which includes parts and labor. Contact TDT to get an RMA number before returning any hardware.
| 5 years | All TDT System 3 hardware not listed below, parts and labor |
|---|---|
| 2 years |
|
| 1 year |
|
| Manufacturer's warranty | Items TDT resells |
