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Helpful Resources

Below is a list of helpful online TDT resources with which users should be familiar before starting:

Synapse Training Videos

Narrated walk-throughs of the Synapse software. These are very helpful for beginnerusers first learning the Synapse environment.

Lightning Videos

Short, unnarrated videos that demonstrate specific actions in TDT software. These are referenced several times throughout this document, so look out for the blue icon

Knowledge Hub

Contains documentation for all TDT hardware and software. This is a great first resource for troubleshooting

Tech Notes

Contain information about known hardware or software issues and associated solutions or workarounds

Support Help

TDT Tech Support offers phone and remote screen sharing support via GoToAssist to customers M - F, 8 AM - 5 PM Eastern Time. For remote screen sharing assistance, please email to schedule an appointment.