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After Setting Up Your System

Hardware Warranty

TDT System 3 hardware carries a five-year warranty on parts and labor. Custom hardware carries a one-year warranty on parts and labor. All headstages, the ES1 and the EC1 carry a two-year warranty. Contact TDT to obtain an RMA (return merchandise authorization) number before returning any hardware. Repairs are usually completed within one week of receipt.

PDF Manuals and Electronic Documents

The TDT manuals include technical details about your system. The latest electronic documents and PDF versions of all manuals are always available on the TDT website at https://www.tdt.com/docs. This page includes links to all application software, such as Synapse and BioSigRZ.

If you cannot connect to the internet, you can view the version available at the time of the last software release. After installation, TDT manuals are stored in the default help directory: C:\TDT\TDTHelp\

Updating Your System

Typically, when adding new modules to an existing system, you will need to update the microcode on existing programmable devices to match the latest version of drivers supplied with your new modules.

About the Microcode

The microcode is low-level software that resides in flash memory on the System 3 processor devices. The microcode contains the DSP instructions for the RPvdsEx processing components. Because the System 3 design allows you to update this software quickly and efficiently, you can take advantage of the latest software tools available without purchasing new equipment or sending devices to our manufacturing facility for upgrades.

When Should the Microcode Be Updated?

Every time a new version of TDT Drivers is installed on the host PC, the microcode should be updated on all processors in the system. This includes programmable devices that may have been purchased prior to your new system. New versions of the files needed to update the microcode are always included in the TDT Drivers installation.

How Is the Microcode Updated?

Users must update the microcode using the zBUSmon utility (zBusmon.exe). This program is copied to the host PC during TDT Drivers installation and is stored in the following directory: C:\TDT\zDrv3. Click the Update Devices button to run the update.

For more detailed instructions on how the microcode is updated for specific TDT processors, see the System 3 Manual.

Installation Anomalies and Tech Notes

A complete listing of anomalies is maintained in the Support area of the TDT Website. It can be found at https://www.tdt.com/docs/technotes/.

Troubleshooting

Contact TDT at support@tdt.com or +1.386.462.9622 if you have any installation issues, Monday through Friday, 8am to 5pm Eastern.