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In-House Customer Support =

...Knowledgeable Assistance

Our Technical Support Engineers and Application Specialists have Bachelors and Masters degrees in Biomedical Engineering from topflight schools and many have research experience in neuroscience and physiology. This real world experience means that the people who work with you not only have an intimate knowledge of our equipment, but also understand your needs and your research. Each support team member has access to a wide variety of hardware, software, and test equipment and when necessary, they’ll replicate your set-up to provide you with practical solutions.

 

TDT Premium Support Program (PSP)
A premium support program for busy labs requiring an extra level of service. PSP includes a No Downtime Guarantee and access to a toll-free support line.

 

   
   

It is our goal to have the best customer support in the business.

Real-Time Technical Support
Our qualified and experienced support engineers are dedicated to only one job: to ensure that you get the help you need—when you need it.

 

 

   
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