Server Busy error with large Blocks in OpenEx 2.0.

Note #: 0232

Product: OpenEx Suite, OpenExplorer, OpenDeveloper

Version: 2.0

Date Added:  01/08/2007

Issue:

“Server Busy” error occurs when accessing large Blocks in OpenScope or other TDT applications. The *.Tdx tank file will grow in size each time the Block is accessed by OpenScope or other TDT applications. This is especially problematic with Blocks that have a lot of Epoc events.

Workaround:

Install an updated version of the TTankSrv.dll file. This patch is only for OpenEx 2.0. OpenEx 2.1 and later versions will have this fix included.

1) Download the new version of TTankSrv.dll

2) Browse to the folder C:\WINDOWS\system32\, make a backup copy of the old TTankSrv.dll file.

3) Copy the new TTankSrv.dll file into the folder.