Note #: 0837
Product: TDT Drivers, OpenEx, OpenDeveloper, OpenExplorer, and OpenSorter
Version: 2.6 (v66), 2.8 (v68), 2.10 (v70)
Date Added: 08/15/08
Issue:
Important! 32-bit Windows XP® is our recommended operating system for the versions listed above. TDT System 3 does NOT support 64-bit operating systems, such as 64-bit Windows Vista, 64-bit Windows XP, or 64-bit Windows 7 at this time.
32-bit versions of Windows Vista or Windows 7 can be used with some adjustments to security settings and program compatibility settings. As of 10/8/2007 this procedure has proved successful for running OpenEx with either a USB or Gigabit interface.
After performing a typical installation of the TDT Drivers, running RPvdsEx results in an error message which states "Error loading component specification file: CmpSpec.txt".
Workaround:
Configuring 32-bit versions of Windows Vista or Windows 7 for TDT software installation:
1. First, you must be using an Administrator
account. Turn off the User Account Control
(UAC) for the account that will
be used to install the applications. The option to turn this on or off
is seen when
viewing the details of your user account.
2. Download the software installation packages from the web, found at: http://www.tdt.com/downloads.htm. Use only the latest releases, including TDT Drivers v66 OpenEx v2.6 and above. Older releases will not work. Contact TDT for passwords for applications you have purchased.
3. Edit the properties of the *.EXE installation files. Under the Compatibility tab, click the Run this program in compatibility mode for: checkbox and choose Windows XP (Service Pack 2) in the dropdown box that becomes activated.
4. Run the install packages as normal. Start with the TDT Drivers and reboot when asked. Install OpenEx before installing OpenDeveloper, OpenExplorer or OpenSorter.
Hardware installation:
Windows will automatically recognize your hardware when it is first installed. When prompted, let windows search for drivers automatically. This will occur several times with a USB interface. If you have any further difficulty, contact TDT Support.